Privacy Policy & Terms of Use

TAPC Privacy Policy

The information contained in this website is of a general nature only and is not intended as a substitute for professional advice. This information must not be used for any other purpose. Whilst TAPC uses best endeavours to ensure that the contents of this website are accurate and up to date, TAPC takes no responsibility for any error or omission relating to this information

The information which is collected on our website shall be used for the resolving the nature of the submitted question & enquiry, together with the ongoing communication between TAPC, TAPC employees, EGL and EGL subsidiaries businesses only. At no time, shall the information be forwarded to any external parties outside of the TAPC/EGL business portfolio of companies. The collection of information on the website will remain at all times the individual details – name, contact details (either email address or phone number), address, position and question/query for which one shall have. No further confidential details or information for which the user does not want to provide shall be collected. If confidential information is required to be provided as part of the information transfer, a non-disclosure shall be signed by both parties for which this information can be then shared

 USE OF COLLECTED INFORMATION

TAPC may use the information we collect in the following ways:

  • To tailor specific features or promotions by which are directly related to your business or equipment by which we have directly supplied or can assist on as required
  • To send postal mailings or email offerings about products, news and events if you have not objected

Please add customerservice@tapc.com.au to your address book to prevent these emails from going to your spam or bulk email folder. If you would no longer like to receive these emails or receive future marketing material from TAPC/EGL please contact customerservice@tapc.com.au with the subject line UNSUBSCRIBE to be removed from the contact list, or call us directly on the number listed below of the website to the general manager of the business.

 APPLICABLE LAW

By visiting this website, you agree to the applicable laws of the commonwealth of Australia.

 SECURITY AND PROTECTION

Your security is our priority. We implement a variety of measures to maintain the safety of your personal information. All information provided through the website, in or by telephone and by emails are stored in a secure server at the nominated operation office base listed within his website. We utilise a combination of physical and electronic security technologies and organisational measures to protect your personal information from unauthorised access, use or disclosure. This information is processed by TAPC, and parent company and its employees located in Australia. Our staff may be engaged in the customer service process or the provision of services as requested by you, our customer. With the submission of this information, you are agreeing to the storing of this information. We take all reasonable steps to ensure this information is treated securely and in complete compliance with this policy.

If the individual feels that your request is not being adhered too, and you wish to make a formal complaint, your complaint can be directly issued to the General Manager of the company whom will handle your complaint directly. If the individual has any question, concerns with regards to the TAPC Privacy Policy or have direct concerns about their privacy, the individual shall contact us directly at the listed phone number below and speak to one of our staff directly.